Refund policy

At PeaceSVG, we specialize in providing digital design products to our customers. We are committed to providing premium digital goods and ensuring customer satisfaction. Due to the special nature of our products, we have established an international refund policy as follows:

1. No refunds for digital products: PeaceSVG does not accept refund requests for any digital products purchased on our website. This policy applies because our digital goods are intangible and cannot be returned. Once a purchase is made, it is considered final.
2. Exceptions: In certain exceptional circumstances, we may consider requesting a refund if there are good reasons why you are dissatisfied with the product. These cases will be assessed on an individual basis. Please contact us at [email protected] to discuss your specific situation.
3. Contact us for support: If you experience any problems with your purchased product or need assistance, we recommend that you contact our customer support team.
4. Contact Information: To initiate a discussion regarding a potential refund or to seek assistance with any issue, please contact us by email at [email protected]. Our team will respond promptly to resolve your queries.

At PeaceSVG, our main goal is customer satisfaction and we are committed to providing possible support to resolve problems you may encounter. While refunds are not standard practice, we are available to accommodate exceptional cases and ensure that customers have a positive experience with our digital products.

Please contact us if you have any questions or concerns. Your feedback is valuable to us and we are here to support you.

Thank you for choosing PeaceSVG for your digital design needs.

© PeaceSVG
[Updated November 6, 2023]